Login for Remote Support

Overview

Logging in for ZETAGS remote support is easy. Just follow the simple steps below

Note:

In some cases remote support is a paid service whereas email and web support is free for ZETAGS customers

STEP 1 Request Your Support Link
Contact support@zetags.com to request support

STEP 2 Open Google Remote Desktop

Using GOOGLE CHROME WEB BROWSER ONLY
Please go to the following web link
https://remotedesktop.google.com/support/
You should see the following page.
If you do NOT see the blue “Generate Code: button Click here
Otherwise, click the Generate Code Button


STEP 3 Send the Access Code Number to ZETAGS

You should see the number shown below. Click the Copy Icon and send the number to ZETAGS Support

You can send in the following ways.
Email: support@zetags.com
Skype ID = ZETAGS
International Phone or Whatsapp = +61408884479
Phone within Australia = 040 888 4479
(Note that due to security issues Google access numbers do not stay active for long)

STEP 4 Allow Access

Once ZETAGS support staff attempt to login, you will see the Share confirmation shown below
Click the Share button
You should then expect to see ZETAGS support staff checking your computer remotely.

END